Frequently Asked Questions
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General:
(1) What is OPTrillion ALGOtech?
OPTrillion ALGOtech is a cloud-based algorithmic trading platform that enables users to backtest, deploy, and execute automated trading strategies using historical and real-time market data through integrated broker APIs.
(2) Who can use OPTrillion ALGOtech?
Anyone with a valid trading account—retail traders, investors, and professionals—can use the platform. No advanced programming knowledge is required for standard usage.
(3) Is OPTrillion ALGOtech suitable for beginners?
Yes. The platform is designed to be beginner-friendly while still offering advanced capabilities for experienced traders.
Account & Subscription:
(1) Do I need to create an account to use the platform?
Yes. You must register and log in to access the dashboard, subscriptions, and trading features.
(2) Is there a free trial available?
Free or trial access depends on the current subscription plan. Please check the pricing or subscription page for the latest availability.
(3) Can I upgrade or downgrade my subscription anytime?
Yes. You can change your subscription plan from your account dashboard. Changes take effect immediately after switching plan, however payment, if due, will be as per the billing cycle.
(4) How is billing handled?
Billing is subscription-based and recurring. Payments are processed securely through supported payment gateways.
(5) Will I get a refund if I cancel my subscription?
Refund eligibility depends on the subscription policy mentioned on the pricing page. Please review the refund terms before purchasing.
Algorithm & Trading:
(1) Does OPTrillion ALGOtech provide trading strategies?
The platform may offer predefined strategies or strategy frameworks. Final trading decisions and strategy selection remain the user’s responsibility.
(2) Can I deploy my own custom algorithm?
Yes. You can integrate and deploy your own algorithmic logic, subject to platform and broker API compatibility.
(3) Where is my algorithm hosted?
Your algorithm runs securely on cloud infrastructure integrated with OPTrillion ALGOtech. No local machine is required for execution.
(4) Can I backtest strategies before live trading?
Yes. You can backtest strategies using historical market data to evaluate performance before deploying them in live markets.
(5) Does backtesting guarantee future profits?
No. Backtesting is for analysis only. Past performance does not guarantee future results.
Broker & Market Integration:
(1) Which brokers are supported?
Supported brokers depend on available API integrations. Please refer to the broker integration section for the current list.
(2) Do you place trades on my behalf?
No. Trades are executed automatically through your connected broker account based on your configured strategy and permissions.
(3) Do you have access to my broker funds?
No. OPTrillion ALGOtech never holds or controls your funds. All trades occur directly within your broker account.
Security & Privacy:
(1) Is my data secure?
Yes. The platform uses industry-standard security practices, including encryption and secure authentication.
(2) How does authentication work?
Authentication is handled using secure login mechanisms and token-based authorization (JWT) to protect user sessions.
(3) Do you share user data with third parties?
No. User data is not sold or shared with third parties except where required for platform functionality (e.g., broker APIs).
Technical & Platform:
(1) Do I need to keep my computer on for trading?
No. The platform runs entirely on the cloud. Once deployed, your algorithm continues to run independently.
(2) What happens if my internet connection fails?
Your trading algorithm continues to run on the server. You can reconnect anytime to monitor or manage it.
(3) Is the platform available 24/7?
Yes. The platform is designed for high availability, subject to maintenance windows and broker uptime.
(4) Can I stop or pause my algorithm anytime?
Yes. You can start, stop, or modify your algorithm execution from the dashboard.
Risk & Compliance:
(1) Is algorithmic trading risky?
Yes. Algorithmic trading involves market risk. Losses can occur, and users should trade responsibly.
(2) Does OPTrillion ALGOtech guarantee profits?
No. The platform does not guarantee profits or returns of any kind. Profit/loss fully depends on the user and his/her knowledge of the market and associated risk management.
(3) Is OPTrillion ALGOtech SEBI registered advisor?
OPTrillion ALGOtech is purely a technology platform, not a brokerage or investment advisory service. Users should comply with local regulations.
Support:
(1) How can I contact support?
You can reach support via the contact form, email, or support section in your dashboard.
(2) Do you provide strategy support or advice?
No personalized investment advice is provided. Support is limited to platform usage and technical assistance.
(3) Where can I find documentation or guides?
Documentation and user guides are available within the platform or on the website’s help section.
Miscellaneous:
(1) Can I use OPTrillion ALGOtech on mobile?
Yes. The platform is accessible via modern mobile browsers; however, desktop is highly recommended for prover view and strategy management.
(2) Will new features be added?
Yes. The platform is actively developed, and new features are rolled out periodically.
(3) How do I get started?
Simply register, choose a subscription plan, connect your broker account, and start backtesting or deploying strategies.
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